50% discount on Service Desk Manager v8 (SDM) – Coupon code 1WORLD50

Offer valid for limited time only

50% discount on Service Desk Manager v8 (SDM) – Coupon code 1WORLD50

Get 50% OFF on Service Desk Manager v8 (SDM)

The Service Desk Manager (SDM) qualification recognizes an individual’s knowledge of the competency requirements and skills required to be a manager of a service desk. SDM provides a thorough understanding of service desk management and leads to a globally recognised qualification.

Service Desk Institute (SDI) is a worldwide organization for setting best practice service desk standards in the IT service and support industry. SDI and PeopleCert have recently updated the Service Desk Manager (SDM) and Service Desk Analyst (SDA) professional standards.

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